I have been utilizing SpaCrafters services for 7 years to repair a hot tub which came with a home we purchased. Every repair was met with excellent skill and precision and the technicians have always been very professional and courteous as they revived our hot tub each time. On a number of occasions, Edward kindly advised that I should talk with someone about a replacement, but I was reluctant because I was intimidated by the possible expense. Over the years, SpaCrafters was the only facility willing and able to repair that hot tub. I send many thanks to them for their loyal support of my continued request to resuscitate.
Finally, I decided to call and spoke with Shawn who encouraged me to come in to see what they had to offer which could meet my needs. How I wish I had taken Edward's advice and gone sooner. Shawn gave me his undivided attention as he explained the many facets of their spas and which one he felt would meet my needs financially and medically. I feel that Shawn is not typical and went above and beyond to help me make this dream possible. Along this path, Leslie was very helpful in the business department and coached me through the financial aspect.
The other team members, Naomi and Amber, were always willing and able to answer any question I had on any given occasion courteously.
Today, my spa was delivered and it was a great day! I am so impressed with the efficiency of this team. They were prompt and everyone was friendly and very professional as they worked so very diligently. These guys were like machines. I received thorough instructions while everything was put back together. When they left, it was with no trace.
My whole family is so excited to come enjoy my new spa and I owe it all to Shawn because without his help and encouragement, this would not have happened. What a wonderful investment in health and well being.
I strongly encourage anyone with even the slightest inclination toward owning a spa to visit Shawn McKinney at this location. He will do everything he can to make your experience unique and to meet your specific needs. In todays business world, we all know that is special.
Thank you to Shawn and the SpaCrafters Team.