Shawn is an awesome salesman who worked well with my budget. He made sure I was absolutely satisfied with my jacuzzi. The men in the shop are very knowledgeable and nice. The contractor he recommended for the electrical is honest and knowledgeable with very reasonable prices. They have the largest selection in the state. Overall a very pleasant experience!
I called and was helped over the phone by Fred at no cost to me. I brought in my motor and pump, Fred tested them and said they were working right. He had taken care of me in about 15mins. I’m still working with him to nail down the challenges I’m having with my hot tub. He has been very very helpful.
I wrote an earlier low review about their responsiveness. Surprising because I have been a customer since 2004. Turns out there was a comedy of errors that lead to dropped emails and wrong phone numbers i talked to Shawn yesterday and we both groaned at the things that got crossed. Fault was as much mine as it was anyone. Prior review has been deleted because it was short-fuzed, incorrect, and I owe an apology!
Spa Crafters is a very good company with top notch products and very good staff. I highly recommend them - best in San Antonio and the surrounding region.
Very informative, been family owned for 40 years, feel like they take care of their customers, and will be there to support you after your purchase
Definitely 5 stars 🌟 🌟🌟🌟🌟
I can’t Thank Sean McKinney enough for his honesty and knowledge on my choice of my jacuzzi!!
Also the delivery crew!
Jeff and Edward and the guys!
I now have the knowledge on maintaining my new purchase properly so I will have my jacuzzi for many years..
Having Dystonia since 2008
Sean with his product knowledge was able to help me purchase the right type
Of equipment for my medical needs!
Once you make your purchase they don’t disappear, they are always willing to help in the future.
Be sure and ask for Sean he will treat you right & you can trust him!!!!