Reviews Of Spa Crafters

Always enjoy visiting with Shawn and his staff, they are helpful, knowledgeable and provide us with great service as well as competitive pricing! On top of that, Shawn is a veteran, so we love supporting them...we highly recommend Spa Crafters!

Shawn is an awesome salesman who worked well with my budget. He made sure I was absolutely satisfied with my jacuzzi. The men in the shop are very knowledgeable and nice. The contractor he recommended for the electrical is honest and knowledgeable with very reasonable prices. They have the largest selection in the state. Overall a very pleasant experience!

I called and was helped over the phone by Fred at no cost to me. I brought in my motor and pump, Fred tested them and said they were working right. He had taken care of me in about 15mins. I’m still working with him to nail down the challenges I’m having with my hot tub. He has been very very helpful.

I wrote an earlier low review about their responsiveness. Surprising because I have been a customer since 2004. Turns out there was a comedy of errors that lead to dropped emails and wrong phone numbers i talked to Shawn yesterday and we both groaned at the things that got crossed. Fault was as much mine as it was anyone. Prior review has been deleted because it was short-fuzed, incorrect, and I owe an apology! Spa Crafters is a very good company with top notch products and very good staff. I highly recommend them - best in San Antonio and the surrounding region.

Very informative, been family owned for 40 years, feel like they take care of their customers, and will be there to support you after your purchase