I recently visited every hot tub dealership in San Antonio with the intentions of purchasing a new Spa. My last stop was at Spa Crafters Jacuzzi of San Antonio. We spoke with two sells people Gail and Leslie who gave us quite a bit of information. Being the negotiator and diligent shopper that I am, I told them that if they made me special deal I would possibly purchase that day. I was introduced to Shawn McKinney, general manager and part owner of the company. I was very impressed by his professionalism and no bs manner. He did make me an offer and I did not feel pressured as if I was talking to a car salesman. I was also introduced to Fred who was the founder of the company, the guy had grease all over his hands and for someone who started a company 40 years ago to still be working in the trenches says a lot about why they are still around. You get kind of the family Vibe when there, you don't really feel like your a customer shopping. As far as the product goes I'm writing this review 37 days after I purchased, I wanted to make sure that it was everything that Shawn said it would be. I'm pleased to say it's even more. After doing several weeks of research jacuzzi brands seems to have the least amount of maintenance as far as far as spas go. So if you're in the market for a good spa and want to buy from a great company that's going to be serving San Antonio for years to come you definitely want to go by this place.