Reviews Of Spa Crafters

Just had spa crafters move our spa. They had to deal with a crazy situation involving dogs and pushed through and got the job done! Went above and beyond! They did a great job explaining the chemicals too! Then we ended up having a part break and the GM Shawn had the repair man (who was amazing) show up the next day to repair it in 20 degree weather! So happy with them and would recommend to everyone!

I am a Splash Pool owner (15 years) and have had a difficult time finding Splash dealers near where I live. San Antonio is closest I have found. Spa Crafters owner (Fred) and his team has been awesome allowing us to Send him pictures to show him parts needed and he has been able to solve our problem and mailed parts to us so we didn’t have to drive all the way to San Antonio. Great service. Thanks to Spa Crafters for your great service.

I owned a spa for years, and when it came time to move into a different home, I started shopping for a new one. Shawn at Spa Crafters took the time to educate me about the differences between my old unit and the superior products that he sells. I also feel like I was given a great deal and will get my money's worth out of my new Jacuzzi. Delivery and set-up were smooth, timely and professional.

This is my second hot tub from Spa Crafters...the first one is 14 years old and still going strong! I just downsized and moved to the river in San Marcos so I wanted a smaller, less expensive spa. Richard found just what I was looking for and it was delivered today. Everyone (Richard, Shawn, the office staff and delivery team) was so professional, knowledgeable and helpful. I am thrilled, once again, with Spacrafters!

This place is the real deal! Shawn took great care of me and personally followed up multiple times to make sure I was happy with my spa. I recently had a need for service and they knocked it out of the park again. Very refreshing in today’s world to get world class service and follow through on promises. I am a customer for life.