This is my second hot tub from Spa Crafters...the first one is 14 years old and still going strong! I just downsized and moved to the river in San Marcos so I wanted a smaller, less expensive spa. Richard found just what I was looking for and it was delivered today. Everyone (Richard, Shawn, the office staff and delivery team) was so professional, knowledgeable and helpful. I am thrilled, once again, with Spacrafters!