Reviews Of Spa Crafters

My wife and I went to Spa Crafters to take an initial look at adding a hot tub/spa to our patio, with no intention of purchasing. After talking to Shawn and his team, we scheduled the delivery of our new Optima 880. I have never been as impressed with any other customer service as I have with Spa Crafters' team, and Shawn made us a deal we couldn't refuse. New tub was delivered yesterday, and the 4 man delivery team was OUTSTANDING an did an excellent job with setup and detailed instructions for a first time hot tub owner. If you're thinking of getting a hot tub, I highly recommend Spa Crafters, and their showroom is a great first step.

Worked with Shawn to find the right hot tub just in time for Christmas morning. My family loves it. Go see Shawn and he will treat you right.

Excellent place. Answered all our questions and didn't nickle and dime us to death. Very knowledgeable staff

Just had spa crafters move our spa. They had to deal with a crazy situation involving dogs and pushed through and got the job done! Went above and beyond! They did a great job explaining the chemicals too! Then we ended up having a part break and the GM Shawn had the repair man (who was amazing) show up the next day to repair it in 20 degree weather! So happy with them and would recommend to everyone!

I am a Splash Pool owner (15 years) and have had a difficult time finding Splash dealers near where I live. San Antonio is closest I have found. Spa Crafters owner (Fred) and his team has been awesome allowing us to Send him pictures to show him parts needed and he has been able to solve our problem and mailed parts to us so we didn’t have to drive all the way to San Antonio. Great service. Thanks to Spa Crafters for your great service.