Reviews Of Spa Crafters

Great experience start to finish! Shawn the GM is very hands on with the entire process. We got a great deal on a jacuzzi with a deck and electrical hookup. Everybody with Spa Crafters we were in contact with were great, from the sales staff to the contractors to the install team. I’ve received several follow ups from Shawn to ensure everything is going well and that we are happy. You can tell that this is a family owned business by the atmosphere and service. During delivery, we were given a full rundown of the hot tub operation and maintenance. I’m confident that if any issues were to arise down the road, they would be dealt with quickly and efficiently. I couldn’t ask for more and I’m glad we made our purchase here.

I was prepared to purchase a large hot tub from another company because it was priced very low and was a beautiful tub with about 90 jets. I decided to contact Spa Crafters and asked them to explain to me the difference between a Jacuzzi brand and all others. The general manager was very polite and walked me through all the different details which ended up with me setting an appointment to come in and have him show me in person. I am so grateful that we had this appointment as Shawn was able to show me the other brand tubs and I saw first hand the tremendous lack of quality in the non Jacuzzi brand tubs. Shawn was outstanding in helping me decide what size tub to purchase. The crew who delivered the hot tub were very professional and gave me great instructions on how to take care of the hot tub. Shawn and the delivery team stayed in constant contact with me before, during and after my J 385 was delivered. I have had it now for 4 days and it is incredible!! I will be recommending the Jacuzzi brand and Shawn to all my friends!

Great service! The general manager was very helpful and explain us everything with detail! Great experience!

Interested in a hot tub.

The service was great. The general manager was very helpful in getting us the hot tub we needed. The crew who delivered the hot tub were very professional. They gave us great instructions on how to take care of the hot tub. I will go back to them again.