Reviews Of Spa Crafters

Had a great experience purchasing a hot tub from Shawn and his team! They helped with everything from the tub, to the concrete slab. We’re loving the tub and highly recommend Spa Crafters!

Came in looking at a replacement hot tub. The GM Shawn came over and interjected himself in the salesperson’s conversation and asked how much I was looking at spending. I told him I had just come back from a spa show and saw several nice ones in a certain range, but knew that was special pricing and wouldn’t expect to see it everywhere else. Shawn chuckled and walked off mid sentence. Never stopping a foot back in that store again under any circumstances. Looked around and got a great one from Paradise Decks and Spas and couldn’t be happier.

I recently purchased a swim spa from Spa Crafters. I was impressed with the product package, the network of professionals, & the customer service that Spa Crafters brought to the table. If you are seeking VALUE then Spa Crafters is the place to shop! *Product package: You won’t see a great price on just the spa only to be nickel & dimed for all the other stuff you need (like stairs, chemicals, cover, …). Spa Crafters has created packages that can include everything you need for one price. *Network of Professionals: Do you need concrete work, electrician, or crane for delivery? Spa Crafters has a network of contacts and due to the volume of work they offer these independent professionals you will benefit via great prices and fast response. ( I used Spa Crafters network for electrician and crane and was very pleased with the service) *Customer Service: Shawn was exceptionally responsive. I like the warranty on product purchased, also it gives me peace of mind to know with Spa Crafters I have support available beyond the initial sale and installation. I don’t know if I got the best deal on the spa itself since can’t find pricing online (suspect that is a manufacturer restriction), but I am confident that I received exceptional VALUE for my money - which, in the long run, is even more important!

I will definitely be telling my family and friends about Spa Crafters for their hot tub, spa, and sauna needs! Shawn was super helpful and went above and beyond to make this big purchase seamless and stress-free!

We had a great experience with Spa Crafters! Shawn spent a lot of time ensuring that we got exactly what we were looking for. Thank you for the great customer service and beautiful hot tub!