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Spa Crafters |2730 N Loop 1604 ESan AntonioTX78232 | (210) 490-6806
299
Customer Reviews
4.9
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Spa Crafters
2730 N Loop 1604 E
San AntonioTX 78232
 (210) 490-6806

Reviews Of Spa Crafters

4.9 299 Reviews
Mikel VC
Mikel VC
May 05, 2021

My wife and I came into Spa Crafters and talked to Shawn a couple of times before buying. We ended purchasing a Sundance spa at a pretty good discount since it was a floor demo. Shawn has been very responsive to any questions we’ve had, which is just as important as the tub itself in my opinion. Looking forward to enjoying it for years to come.

Elmer Lea
Elmer Lea
May 04, 2021

Spa Crafters is where you need to go for your Spa they are professional and have great customer service. They are informative and understanding, I am a disabled veteran and a spa is just what I needed. Go in and ask for Shawn he will work with you.

Melissa Franklin
Melissa Franklin
May 04, 2021

So we originally went to one of these spa shows that advertise they have several brands. If you do your research you will find out that there is only one brand so out of the gate they are being a little dishonest. We went 2 six different spa places looking for spas. We eventually found ourselves a spa crafters, we spoke with Fred who has 42 years in the industry and is a load of knowledge when it comes to hot tubs in general. He then introduced us to Shawn who overwhelmed us with his knowledge, and way to Discount his product even during a pandemic, and appreciation for our military service being that he is a fellow veteran.We couldn't be happier with our purchase, their customer service has been phenomenal we had some operator errors on the front and that were totally our fault and they worked us through them very cordially. If I could give them 10 Stars I would I highly recommend them above any other company we spoke to in town. I read all of the reviews before we went there and made our purchase and I noticed that some of the reviews weren't the best. That tells me that they are actually getting real reviews because in this world you can't please everyone but for the most part the reviews were great. Our neighbors are actually taking a trip this weekend to visit Shawn to purchase one for their home after being an ours and hearing what kind of experience we had there. Highly recommended AAAAA Plus customer service!

Paislee Rodriguez
Paislee Rodriguez
Apr 06, 2021

Shawn knows his stuff. He has answered every question we have had since having our Jacuzzi delivered. Great communication and very accommodating.

matthew rodriguez
matthew rodriguez
Apr 06, 2021

Shawn was very informative and showed us what it meant to own a jacuzzi compared to what’s out there. He takes pride in what he does and takes great care of his buyers. Every question I asked even after buying the tub was answered promptly. Better yet we had a small issue with the front plate and once he realized it would be best if his tech came and took a look, he scheduled it and it was fixed the same day. Love our hot tub!

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