Reviews Of Spa Crafters

I owned a spa for years, and when it came time to move into a different home, I started shopping for a new one. Shawn at Spa Crafters took the time to educate me about the differences between my old unit and the superior products that he sells. I also feel like I was given a great deal and will get my money's worth out of my new Jacuzzi. Delivery and set-up were smooth, timely and professional.

This is my second hot tub from Spa Crafters...the first one is 14 years old and still going strong! I just downsized and moved to the river in San Marcos so I wanted a smaller, less expensive spa. Richard found just what I was looking for and it was delivered today. Everyone (Richard, Shawn, the office staff and delivery team) was so professional, knowledgeable and helpful. I am thrilled, once again, with Spacrafters!

This place is the real deal! Shawn took great care of me and personally followed up multiple times to make sure I was happy with my spa. I recently had a need for service and they knocked it out of the park again. Very refreshing in today’s world to get world class service and follow through on promises. I am a customer for life.

We got a portable Finnleo sauna through Spa Crafters and had a great experience. Everyone was caring and accommodating. The customer service was good and the 3 gentlemen who delivered the sauna were outstanding; they went above & beyond expectations and set us up perfectly. Doing business with Spa Crafters was a pleasant, stress-free experience ... Thank You!

THE #1 PLACE FOR ALL THINGS HOT TUB OR OUTDOORS. i visited several stores in the San Antonio and Austin area while trying to make my decision to buy my first hot tub. I am SO GLAD that I found SHAWN at Spa Crafters! Being a first-time buyer, I was overwhelmed with the number of brands and options, and prices! Shawn asked me, first-thing "What is your budget and goal?" and within 15 minutes we were doing real business! He put me in the right spa for my family and home at the right price! Amazing! The delivery was professional and prompt. These guys have been doing this forever now (40+ years) and told me exactly how to fill my tub and balance my water and it came out perfect on the test strip 20 minutes after filling it and starting it up! I had a couple of minor questions and Shawn texted me right back with the answers! TAKE IT FROM ME, DO NOT SHOP ANYWHERE ELSE!