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Spa Crafters |2730 N Loop 1604 ESan AntonioTX78232 | (210) 490-6806
233
Customer Reviews
4.9
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Spa Crafters
2730 N Loop 1604 E
San AntonioTX 78232
 (210) 490-6806

Reviews Of Spa Crafters

4.9 233 Reviews
Rachelle Garza
Rachelle Garza
Apr 13, 2020

Just purchased my first spa and was very impressed by the service I received and the price!! Highly recommend if you’re in the market!

John Petro
John Petro
Mar 31, 2020

We purchased our spa from Spa Crafters almost 14 years ago. It still runs like new. Fred and the entire staff at Spa Crafters have always been extremely helpful when we have any questions about its operation, including chemicals and proper servicing.. When we purchase our next spa, whenever that is, it will definitely be one from Spa Crafters!

Marney DeFoore
Marney DeFoore
Mar 13, 2020

Couldn't be happier with their level of service and professionalism. We're customers for life!

Bruce Coderre
Bruce Coderre
Mar 11, 2020

Terrific product - even better customer service. After nearly a year of research and shopping for a quality hot tub and a retailer we’d trust for maintenance, we finally found Spa Crafters. While other companies TALKED about their hot tubs, Spa Crafters manager Sean had us (all 4 of us) get into the tub we were considering. This is really an important point that we realized only after we all got in and were so cramped with no where to put our feet or legs. A 4-person tub will hold 4 people - but you really need to all get in to see if you feel as cramped as we did. So, for a few more inches, we finally started shopping in the correct size range. Now, let’s talk number of jets. Most spas boast the number of jets - not too subtly indicating that more is better. Sometimes more is just more. In the case of jets, if there are 72 jets but they are all underpowered and prone to breakage (if the customer can easily remove the jet, it’s made to be broken), that’s not a quality product. At this point, the most important factor for us was getting the physical therapy necessary. From neck issues, to back problems, to rheumatoid arthritis, to gym recovery, quality jets are a must. The price was not cheap but the warranty was more than twice of other products and Spa Crafters has a long history of servicing hot tubs throughout the area. Installation was tricky - we were very limited on site selection. But Sean made it happen! The crew was professional, friendly and took it all very seriously. They made sure we were happy with the placement; comfortable with the cover lift; and we even got a one-on-one chemical / spa care lesson. I so appreciated the time taken to make sure we understood what we needed to do and how the Jacuzzi works. If we are ever in the market for a hot tub again (not likely with a Jacuzzi!), Spa Crafters is where we’ll go.

Celia Smiley
Celia Smiley
Feb 20, 2020

My husband and I went to visit Spa Crafters! As soon as we entered the door, we were approached immediately! Shawn and Leslie treated us like royalty! They asked us what we were looking for and how best they could help us. They took very good care of us! They were so nice and polite. They went out of their way to assist us. They went over the details of the jacuzzi and how it works. We bought our Jacuzzi from Spa Crafters and are highly excited to receive our Jacuzzi! A dream come true!! We highly recommend Spa Crafters!! They are the best!! Go To SPA CRAFTERS in SAN ANTONIO, TX!!!!!

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